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Collecting and Using Personal Information
Welcome to Benicorp's websites. We appreciate your interest in us. When you
visit and navigate our sites and when you communicate with us via our sites, we
will not collect personal information about you unless you provide us that
information voluntarily. Any non-public personal information that you may
provide via our sites will be used solely for the purpose stated on the page
where it is collected. (In some cases, and in all cases where required by law
or regulation, you will be able to update the information that you provide to
us either by sending us an e-mail or, where you have established personal
profiles with us, by updating your profile online. Please refer to the specific
pages where data is collected for more information.) Benicorp will not sell,
license, transmit or disclose this information outside of Benicorp and its
affiliated companies unless (a) expressly authorized by you, (b) necessary to
enable Benicorp contractors or agents to perform certain functions for us, or
(c) required or permitted by law. In all cases, we will disclose the
information consistent with applicable laws and regulations and we will require
the recipient to protect the information and use it only for the purpose it was
provided. By “personal information,” we mean data that is unique to an
individual, such as a name, address, Social Security number, or telephone
number. From time to time, we may request personal information from you at our
sites in order to deliver requested materials to you, respond to your
questions, or deliver a product or service.
Your E-Mail
We welcome your comments or questions about our websites and have provided
e-mail boxes for that purpose. We will share your comments and questions with
our customer service representatives and those employees most capable of
addressing your questions and concerns. Please note that your e-mail, like
most, if not all, non-encrypted Internet e-mail communications, may be accessed
and viewed by other Internet users, without your knowledge and permission,
while in transit to us. For that reason, to protect your privacy, please do not
use e-mail to communicate information to us that you consider confidential. If
you wish, you may contact us instead via non-cellular telephone at the numbers
provided at various locations on our sites or, in the case of our health plan
members, at the Member Services toll-free number that appears on your ID card.
There are some locations on Benicorp’s websites where we have made special
provisions for a more secure environment in which we can exchange information
with you. At each of these locations, we will provide you with appropriate
instructions.
Other Information; "Cookies"
You should also be aware that when you visit our websites, we collect certain
information that does not identify you personally, but provides us with “usage
data,” such as the number of visitors we receive or what pages are visited most
often. This data helps us to analyze and improve the usefulness of the
information we provide at these websites. Like most commercial website owners,
we may also use what is known as “cookie” technology. A “cookie” is an element
of data that a website can send to your browser when you link to that website.
It is not a computer program and has no ability to read data residing on your
computer or instruct it to perform any step or function. By assigning a unique
data element to each visitor, the website is able to recognize repeat users,
track usage patterns and better serve you when you return to that site. The
cookie does not extract other personal information about you, such as your name
or address. Most browsers provide a simple procedure that will enable you to
control whether you want to receive cookies by notifying you when a website is
about to deposit a cookie file.
Linking to Other Sites
From time to time, Benicorp websites may provide links to other websites, not
owned or controlled by Benicorp, that we think might be useful or of interest
to you. We cannot, however, be responsible for the privacy practices used by
other website owners or the content or accuracy of those other websites. Links
to various non-Benicorp websites do not constitute or imply endorsement by
Benicorp of these websites, any products or services described on these sites,
or of any other material contained in them.
Security
Benicorp has adopted and adheres to stringent security standards designed to
protect non-public personal information at aetna.com against accidental or
unauthorized access or disclosure. Among the safeguards that Benicorp has
developed for this site are administrative, physical and technical barriers
that together form a protective firewall around the information stored at this
site. We periodically subject our site to simulated intrusion tests and have
developed comprehensive disaster recovery plans.
Changes to This Statement
Benicorp may change this Statement from time to time; when updates are made,
the Privacy Policy version date (located at the bottom of this Policy) will
also be updated to reflect that a revision occurred. We encourage you to
periodically reread this Policy to see if there have been any changes that may
affect you. This Statement is not intended to and does not create any
contractual or other legal rights in or on behalf of any party.
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Legal Statement |
Internet Privacy Statement
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